How to perform a phone bill analysis

Are the phone lines all present and accounted for?

If they’re not, how do you know they’re not?

Are there extra phone lines nobody uses any longer or lines being paid for that aren’t showing on the “radar”?

Is someone using a personal FAX machine? Are there redundant phone lines, no longer in use? Can you stream line phone numbers to make not only outgoing calls more effective, but handle incoming calls or goods, produces and services better.

A phone bill analysis, available through service providers such as Verizon and AT&T can document all the phone numbers (or lines) in service. It’s easy- just ask for a Customer Service Report.

This simple inventory can help save business owners and managers big, in time money and equipment, too.

With the inventory, you can see what numbers you’re paying for, and then ask why you’re paying for them.
Excel spreadsheets are a handy tool to keep a listing of phone numbers, and allow you to call them and discover just where those numbers are ringing to.
Then decide if the lines continue to meet the needs of your business.