For small businesses who value the tools of larger phone systems, NEC introduces the UC Desktop Suite 4.0 for the UNIVERGE SV8100. Unified Communications is a valuable tool for reaching and maintain clients, keeping track of and in touch with staff, and integrating all aspects of business communications such as mobility, presence and desktop phone control.

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Call or contact center managers listen up: Zeacom Communications Center (ZCC) can take you there. Whether it’s providing outstanding customer service across all types of communications media or the ultimate gold ring: increasing revenues. This package has what it takes to streamline orders, and take care of business.

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NEC Intelligent Gateway for Microsoft Lync/OCS opens the door to alternative voice solutions.

The UM8700 Intelligent Gateway is a way to offer more software or add third party gateways to an existing system. Some of the options of the Lync client include: Softphone use coupled with existing Instant Messaging and Presence options, route incoming calls to a users OCS/Lync client, allow outbound calls to route from OCS/LYnc to the PSTN.

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Roughly 150,000 twinkling lights combined to illuminate the meaning of community service in a corner of Ambler in Montgomery County this past Christmas season.

This year, the Yoast family light display on Butler Pike raised $15,000, which was donated to the Amber Community Cupboard and accepted by Officials Nanette Granneman and Tom McGrady.

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With the UCE Mobility iPhone app and UCE Manager features, managing communications just got bigger.

The newest UCE Mobility (UNIVERGE MC550) iPhone applications keeps you in touch with your work by enabling voice and instant message tools in one place. Find Jane or your mother, and begin a call with the touch of a single icon.

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Keep your business assistant and your personal details on one mobile device.

NEC’s recent release UCE Integration and Mobile Client to the UNIVERGE UM8700 is the next business generation to include Android and iPhone capabilities, which works with the SV8300 and SV8500 NEC systems.

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Are the phone lines all present and accounted for?

If they’re not, how do you know they’re not?

Are there extra phone lines nobody uses any longer or lines being paid for that aren’t showing on the “radar”?

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Upgrade your existing NEC network with the flip of an EdgeConnect Switch.

There’s never been a more cost effective way to make it happen. For $825, users can enjoy better performance, resource scalability, better security and more reliable network function.

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No there’s no reason, or excuse for a Smart Phone to be smarter than the person using it.

Never be stuck again, as long as our telecom system includes Unified Messaging, because today’s telecommunications are so much more than a working dial tone.

Unified Messaging transforms voice mail messages into emails with a wav or mp3 file attachment. This option is critical for times when a paper trail may be necessary, or it’s simply easier to keep track of requests for time using and emailed format.
A voice mail box need never be maxed out again, when voice mail can be handled and filed off using email functions.

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Recording phone calls can be a boon to small and medium sized businesses because of the accuracy and flexibility of a built in tracking system.  From call logs (both incoming and outgoing), to order tracking, customer service
just got easier.

NEC’s new Sonic View Call Recording for the SV 8100 and SV8300 systems includes features that balance quality enhancements with low cost pricing.

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